Shipping policy
Last updated: June 2026
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Rates
- Free Standard Shipping — On all orders over $50
- Standard Shipping — $5.99 on orders under $50
- Express Shipping — $12.99 (estimated 3–7 business days)
Delivery Times
Standard delivery typically takes 7–15 business days after dispatch. Express delivery typically takes 3–7 business days. These are estimates and may vary depending on your location and carrier conditions.
Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at support@giftova.shop and we will investigate with the carrier. We are not responsible for delays caused by weather or events outside our control.
Wrong Address
Please double-check your shipping address before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. Contact us immediately at support@giftova.shop if you notice an error and we will do our best to correct it before dispatch.
Contact Us
Email: support@giftova.shop